13L Game - Privacy Policy

Information we collect

Information you provide directly

When you register an account or interact with 13L Game on 13lgameplay.in.net, we collect personal information you voluntarily submit, including your name, email address, username, date of birth (for age verification), and any profile details you choose to add. If you participate in tournaments or leaderboard events, your in-game display name and score history are also stored.

Payment and transaction data

If you make in-game purchases or unlock premium features, payments are processed through authorised third-party gateways including PhonePe, Google Pay (GPay), BHIM UPI, and Razorpay. We do not store your full card number, UPI PIN, or net-banking credentials on our servers. We receive only a transaction reference ID, the payment method type, the amount, and a masked identifier (such as the last four digits of your card or your registered mobile number linked to PhonePe or GPay) solely to confirm and reconcile your purchase.

Information collected automatically

When you access the 13l game, our servers and third-party analytics tools automatically record technical data including your IP address, approximate location (state/city level), device model, operating system version, browser type, session duration, gameplay events, and referring URLs. We also use first-party cookies and local storage to maintain your login session and save gameplay preferences. You may disable cookies through your browser settings, though some features of 13lgameplay.in.net may not function correctly as a result.

How we use your information

To deliver and improve the 13l game

We use your information primarily to operate 13lgameplay.in.net, authenticating your account, saving game progress, processing transactions, running leaderboards, and diagnosing technical issues. Aggregated, anonymised gameplay data helps us balance game difficulty, design new levels, and prioritise feature development. We do not use individually identifiable gameplay data to make automated decisions that produce legal or similarly significant effects on you.

To communicate with you

We may use your email address to send transactional messages (account verification, password resets, purchase receipts via PhonePe or GPay), service announcements (maintenance windows, security alerts, material policy changes), and, where you have opted in or where permitted under applicable Indian law, promotional communications about 13L Game updates or limited-time offers. Every promotional email includes a one-click unsubscribe link and we honour opt-out requests within 10 business days.

For safety and legal compliance

We process personal data to detect fraud, prevent cheating, and block unauthorised access to the 13l game platform. We also process data to comply with applicable Indian legislation, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA). We will disclose personal data to government or regulatory authorities only in response to a lawful, written request or court order.

Your rights

Access, correction, and deletion

Under the Digital Personal Data Protection Act, 2023, you have the right to access the personal data we hold about your 13L Game account, to correct inaccurate or incomplete information, and to request erasure of your data where retention is no longer necessary or lawful. You may exercise these rights by logging into your account settings on 13lgameplay.in.net or by contacting us directly. We will acknowledge your request within 72 hours and fulfil it within 30 days, unless a legal obligation requires us to retain the data for a longer period.

Consent withdrawal and objection

Where we process your data on the basis of consent, for example, sending promotional emails or enabling optional analytics, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal. You may also object to processing carried out on the basis of our legitimate interests; we will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests. To withdraw consent or lodge an objection, email us at the address in the Contact section below.

Grievance redressal

In accordance with the Information Technology Act, 2000, and the DPDPA, 2023, we have appointed a Grievance Officer to address data-related complaints from users in India. If you are unsatisfied with our response to any privacy request, you may escalate your complaint to the Data Protection Board of India once it is constituted and operational under the DPDPA framework.

Contact us

For privacy questions, data requests, or grievances related to 13L Game, please email us at [email protected]. We aim to respond to all inquiries within 5 business days. Include your registered username and a brief description of your request to help us assist you promptly.